Main Office Reviews

What patients say on Google

Google Maps

Danielle

We recently took our 8 yo daughter to HearCare and have nothing but great things to say. The staff is kind and does an excellent job explaining every part of the process. Our daughter was so excited about her first appointment that she said she wanted to go back a few hours after we left. I can’t recommend them enough!

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Kim Grant

The staff at HearCare are wonderful. They take the time to make sure all your needs are met. So glad I found them and they are taking care of my Hearing Aid needs!

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Elaine Pontillo

Very pleased with treatment. My situation was clearly explained and before and after photos demonstrated the procedure.

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Jery Nelson

HearCare Audiology has been our trustworthy hearing specialists for many years and we are very pleased that we receive 5 Star service, ALWAYS!!! 😊
Thank you, thank you, thank you to Ken and the entire staff!!!

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Sarah Ausland

Great service every time. They always make me feel like home and treat everyone with respect and dignity. Highly recommend them!

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Em Mett Carroll

A passion of caring, patience, and explanation was administered with clean understanding, I approve this service that I received from Hearcare Audiology.

Looking forward for better hearing 😀

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Mike Smith

Great service! Everyone is friendly and VERY knowledgeable. I highly recommend coming here for your hearing needs.

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Yvette Graham

Greeting @ the front desk was very welcoming, Jordan was very kind & proficient with his service, we came home with fixed hearing AIDS.
The Entance in the bck is a Beautiful set up. Make you want to sit there and hve a book& lemonade relaxing. Thxs for a great Experience ☀️🌹

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Patrick Sommer

Patrick went above and beyond to help me with my hearing. I can sense such a positive working environment when I'm at my appointments.

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David Hablitzel

Professional service outstanding and staff genuinely concerned about ur quality of hearing. They will take extra time, and focus on ur needs.
Highly recommend to anyone needing hearing care services.

Dave

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Sally Swihart

HearCare provides excellent auditory expertise and combines that with top notch personal service. Highly recommend!

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elizabeth nelson

I noticed that I was turning the TV up louder and louder. I asked my provider to recommend a hearing doctor. She recommended HearCare Audiology.
I was treated extremely well by everyone!
I’m now wearing hearing aides. They are so small you can’t see them, but I do hear so much better! I highly recommend them for everyone!

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Carolyn Morr

I've had my new hearing aids for a little over a week and can't believe the difference. I've been with Hear Care for at least 10 years and can't say enough good about them. Always ready to help if I have a problem. I appreciated the following up call to see how things were going with the new hearing aids. I've recommended them to friends because of the care I have received. They are the best.

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Thao Cool

This was my first time at this office. The receptionist was very nice and greeted me right away. The office space was also very nice and there were cookies and coffee available. I was seen promptly by the doctor who was fun to talk to and who explained about the process he was going to use to help my hearing issues. He also thoroughly explained about the equipment he would be using.

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Luis Garcia

I’ve never had a bad day at HearCare. as you walk into this beautiful clean building, the atmosphere is very relaxing and they offer you drink and snacks and a comfortable place to sit. all staff comes across has very friendly and professional. I’ve been going to HearCare for four years and i’ve never had any problems with my hearing aids and I love their year around service that they have to offer. HearCare is a very nice place to visit!

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Judy Study

I have been going to HearCare for 3+ years. Everyone is so nice and welcoming. I don’t usually have to wait very long for my appointment. The exam is thorough and very professional. I have never had a bad experience. They take good care of me and my hearing aids. I’m very pleased with the care I have received over the years. The employees are very friendly. I highly recommend them if you’re looking for a hearing aid specialist. It’s a very relaxed environment.

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Keith Weirich

As a new resident of the Fort Wayne area, I randomly selected HearCare audiology to determine whether I needed hearing aids. Selecting HearCare has been such a blessing. Ken Stewart guided me through the process of determining whether or could benefit from hearing aids in an easy-to-understand manner. Since my purchase, the entire staff have always been professional and respectful as they provide the services, I need. HearCare has a five-star organization. P.S. New additional location in SW Fort Wayne is an added benefit.

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Jay

Went in this morning to get impressions done for custom in ear monitors. I was greeted very nicely from the receptionist and offered coffee or water right away. The place is very well kept and the parking lot is nice and big in the back with handicap access. I had the pleasure of meeting with Patrick and he was so kind and helpful. He checked multiple times to make sure I was comfortable and nothing bothered me during the molding process. If you are looking to get impressions or hearing aids I would HIGHLY recommend this place. They really do care so their name totally makes sense!

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Christine Robertson

The staff are exceptional and very welcoming. My hearing test was very thorough and Ken listened attentively to all my concerns. I am so happy that I discovered such a great place! Highly recommend.

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Rick Helms

I had a problem with my hearing aid and I took it to the office to get it fixed. Aleena was very effecient in fixing it and was done very quickly while the other girls kept me content with chocolate chip cookies! Very good job girls!! Well cone, you qualify for a nice raise!!

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Karen Miller

Thank you everyone for helping me get my hearing aids up and running today! I really appreciate you all!

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Tess Brown

The inside is beautifully decorated. Has a homey feel. The staff were incredible! The doc was so warm and professional! The price is reasonable. I highly recommend this place!

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susan mckenzie

I was looking for a new audiology group and found Hearcare. I found the staff to be very friendly. Jordan was wonderful to work with and answered all my questions. I highly recommend this business to anyone needing hearing aids.

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Marilyn Steiner

I am grateful to have found such a warm and caring group to help me with my hearing problem. I am very satisfied with their detailed care any time I need it. It was one of the best choices I've made. I can now hear so much better in family groups, around soft spoken individuals and group Bible studies. My husband doesn't have a cell, but he too agrees with the excellent care we both receive..

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Carol Washburn

Bob met with Jordan and Jordan helped deal with issues Bob did not understand and all is clear and good

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Benjamin Cox

Always a pleasant experience. No waiting. Very professional treatment. Patrick is the best. Cookies are good.

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MIGUEL Yanez

Courteous and friendly staff. Always great attitude and happy to help. #1 in service, quality, in customer detail.

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Julianne Gick

My hearing has improved since using the services of Hearcare Audiology. The staff was very helpful.

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Trish Macias

Let me first start off by saying the office decor is sheek, loved it! Today my son Corey was getting his hearing devices. When we arrived, we greeted kindly. We sat in the lobby no more than 5 minutes. Jordan, who is the Hearing Instrument Specialist, came and got Corey, took him back to his office and introduced Corey to a whole new world. The technology this offce uses is incredible. Jordan did some pretty amazing things to adjust his hearing aids to just the right place for Corey to finally be able to hear. This is something that hasn't happened in such a long time. I swear I could've cried right there in that office because all the time and care the staff took for my son is just phenomenal. I would 100% recommend this office to anyone with any problems with their hearing . You will definitely have a wonderful experience and be very glad you called. Thanks again for such a fabulous experience!

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Andrea B.

I have only been going to HearCare for about 3 months. But this place is the best. The staff is so friendly and caring. They take the time to listen and answer all my questions. I can’t imagine going anywhere else for my hearing needs. I am glad I picked them. And I would highly recommend them to others. Thanks to the entire staff!

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Luke Pepple

I went in to clean out a build up in my ear and did not know what to expect. It was super simple and Jordan did a great job! They were all very nice and professional. I will definitely come back if I ever need to.

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Cherry Frost

They dont accept medicaid or medicare. Quoted me for $35 for the initial appointment and $50 per ear for ear cleaning.

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Victor Fitch

The staff is always willing to do their best to accommodate my urgent, self-inflicted problems. Thank you!

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Rod ortner

I was extremely impressed this was the third place I had experience with. The amount of time asking me what I wanted from them was what really gave me hope the other places were more concerned with discussing cost and insurance rather than actually what they could do and why they were doing. I was very picky and still they worked everything I asked for and let me know what they could and couldn’t do. I am very pleased.

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Jackie Fries

I have been a patient of Hear Care for over five years and they are all fantastic! Easy to communicate with, professional staff and so caring. The best!

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Pam Ehle

I could not be happier with Hear Care Audiology!! Staff is very professional, knowledgeable & pleasant to work with & if I have questions, are willing to go the extra mile to get answers!! I highly recommend them for any hearing concerns!!! Thank you Jordan for all your time & attention!!

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Jorge Pablo

10/10 would recommend to anyone. I worked with Ken and Jordan. They both listened to what my needs were and were able to fit me and program the hearing aid to what I needed. I was diagnosed with conductive hearing loss so a hearing aid was a perfect solution for me. Some days I forget I even have it on. I’m glad I listened to my doctor and I’m happy I chose this place.

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Kathryn Terlizzi

What a great experience! The staff are all so pleasant and welcoming. My exam was very thorough and the results were explained clearly and all my questions were answered completely. I was provided with several options for treatment and supported in my choice. I highly recommend HearCare!

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Lisa

You ALL are so wonderful andvserm to truly care about your patients. You truly have been so kind in this journey of losing my hearing. You do your best to help me. Thank you.

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Darren McKown

These guys are amazing. Love all of them. Don’t even care which doctor I see. They’re all great. They care.

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Susie Whybrew

Knowledgeable, helpful, super friendly staff. Always!! So glad I chose HearCare for my audiology needs.

Follow up review: Today I had a hearing test, which I was very worried about. Jordan was thorough and patient with all of my questions and even sent me a couple of research articles. He let me spend a few extra minutes in the booth and talked to my “bad ear” so I could formulate a clearer description of what I am hearing. My hearing test was good, and I left feeling so much better. Jordan and the other HearCare staff really made my day. I can’t thank them enough for their remarkable service. Everyone at HearCare is authentic and they genuinely care. They are the best!!

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Gary Chaney

I was promised white glove care and service over four years ago. It has certainly been delivered. Thank you, Ken and Patrick.

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Suzanne Marano

I've been a pt this group for several years.
Everyone is so kind and helpful!
Would highly recommend them for your hearing needs!

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Rosanne Klinker

Hearcare is a great place to go to for your hearing health! The staff is friendly and helpful, and you can tell they really care.

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Jim Windmiller

My experience with Ken and his staff was terrific. Very professional and well run organization. I highly recommend for any hearing related issues.

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Patty Edwards

Always greeted with kindness and respect from all staff members. I think they are all a great team. They Never keep you waiting!

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Paula Felver

I highly recommend HearCare Audiology. Everyone is very caring and knowledgeable. They are working hard for me to keep my aging hearing aids going so I can get more time before I need to purchase new ones. They give commendable service to their patients.

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Dawn Koch

I have always had great care here! I felt like each of the audiologists listened to my concerns and always did everything possible to help me with my hearing journey.
I moved to WI, but needed help. They worked me in (adjusting their schedule) to see me on my way to my vacation! Ken saw me, reviewed everything and quickly had an answer! He provided the education I needed, gave me extra supplies, and they texted me names of local audiologists I could trust. I am very happy to report my hearing aids are now very comfortable, and I heard too well on my vacation!!
Totally recommend this entire office! No place better!

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Sue Lengacher

I have been a client of the Hear Care Audiologist office for approximately 8-10
Years! I have been extremely pleased with my care and my hearing aids!
The entire office are welcoming and are a very professional staff !
I highly recommend them !!!
Sue

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David Schaber

The caring and attentive staff at HearCare Audiology cannot be equaled. They have been talented at fitting and adjusting my hearing aids whenever I have visited. I would recommend them to anyone in need of the very best in hearing aids.

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Are You Ready To Hear Better?

Hearing better starts with a diagnostic hearing test to pinpoint the strengths and weaknesses of your hearing and a conversation with a hearing health care professional to determine what measures you can take to improve your hearing.

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