Shelby Sims MCCLURE

PATIENT CARE COORDINATOR

Shelby joined our HearCare Family in 2019 knowing little about audiology or hearing loss, but quickly developed a passion for understanding the science of hearing and its impact on the brain.

Most days, you can find Shelby at the front desk, welcoming people as they walk in the door and helping patients over the phone. Even if she isn’t able to provide a solution directly, she will figure out who can, no matter how tough the question! No one should have to feel stuck, so she loves that HearCare strives to help people find a way forward.

She enjoys building relationships with patients at the front desk and helping to maintain those through monthly newsletters.

Shelby married her husband, Mitchell, in 2022. Together, they have fun taking their German Shepherd Dog on adventures, playing board games, and drinking good coffee. Shelby likes filling her free time with crochet projects, baking, and tending to her plants. She also enjoys volunteering in the Children’s Ministry at her church, drawing on many of the same giftings she puts to work at HearCare.

Helping others reconnect with their environments and communities through better hearing is one of her favorite parts of working at HearCare. She wants each patient to receive attentive, high-quality, and timely care.